How do I file a return?

APRIL 25, 2024

Return items must meet the following requirements:

Time frame is within 30 days from the date of shipment.
Items in unused and resellable condition.
Items in the original label.
Items not marked final sale on the product page.

To begin processing a return, please follow the instructions below:

Visit our returns center: http://premieryarns.returnscenter.com.
Enter your order number and email address to start.
Follow the instructions and select the items you want to return. It will not allow you to select final sale items.
Once your request is approved, you will get a confirmation email with shipping guidelines.

    The following items cannot be returned:

    Gift cards.
    Final sale items.
    Clearance items.